StripChat tokens, auto-refill and refunds: what the terms say
Based on the terms we read on 2026-10-20
This page only repeats what StripChat says on its own pages. It is not legal advice, and a bank or card provider can help if a service does not answer you.
Cancel and refund
The terms describe an auto-refill option that charges your last payment details when your token balance drops below a threshold, and say you can opt out at any time in Settings. The privacy policy says you can delete your account at any time. Refunds: Refunds are at the operator's discretion: for technical problems that take your tokens, or for a provably unsatisfactory private show that you ended as soon as possible. Tips are never refunded, and unused tokens are not refunded if your access is terminated for breaking the terms. Tokens in an inactive account can be forfeited. The liability cap in the terms is $100.
Source: https://ru.stripchat.com/terms, read on 2026-10-20.
Price
You buy tokens in advance. Token prices are posted on the site and the terms say they can change at any time, including for promotions. Group, private and spy shows are billed per second or per minute in tokens, and you must leave the show to stop the billing. The terms say the site may round prices.
Source: https://ru.stripchat.com/terms, read on 2026-10-20.
Payment
Tokens are paid by credit or debit card or another available method, and the details may be kept on file. The terms authorize automatic charges to the filed details, and they ask you not to report a charge as unauthorized unless you have a good faith reason to believe it is.
Source: https://ru.stripchat.com/terms, read on 2026-10-20.
Privacy and data
The privacy policy (last modified 24 July 2025) says personal data is kept only as long as necessary, and that the operator will delete it on request where permitted. It lists GDPR-style rights (access, correction, erasure, objection, restriction, portability), says personal data is not sold, and names SegPay and CentroBill as payment service providers. You can delete your account at any time, after which the data is no longer accessible to you. Requests go to [email protected]. The terms separately say the operator monitors and logs chats and activity.
Source: https://ru.stripchat.com/privacy, read on 2026-10-20.
Who runs it
The terms name a Cyprus company with registration number HE349515 as the provider. They are governed by Cyprus law, with disputes going to arbitration in Cyprus and Cyprus courts. Separately, the site's 18 U.S.C. 2257 statement names Technius Ltd, Spyrou Kyprianou 75, Flat/Office 102, Potamos Germasogeias, 4042 Limassol, Cyprus, as custodian of records. The company name and address in the terms did not come through in the text we read.
Source: https://ru.stripchat.com/terms, read on 2026-10-20.
Support
The footer links to Support and FAQ and to billing support. The privacy policy and the DMCA notice give [email protected] for data requests, complaints and removals.
Source: https://ru.stripchat.com/privacy, read on 2026-10-20.
Questions
How do I stop StripChat auto-refill?
The terms say you can opt out of the auto-refill feature at any time in your account Settings. Auto-refill charges your last payment details when your token balance falls below a threshold you chose.
Can I get a refund for StripChat tokens?
Refunds are at the operator's discretion: for technical problems that take your tokens, or for a provably unsatisfactory private show that you ended as soon as possible. Tips are never refunded, and nothing is refunded if your access is terminated for breaking the terms.
How does StripChat bill private shows?
Group, private and spy shows are billed per second or per minute in tokens. The terms say you must exit the activity to stop the billing, and that the site may round prices.
Can I lose unused tokens?
Yes. The terms say that if your account is inactive the operator may end your right to use the site, and any unused tokens are then forfeited.
How do I delete a StripChat account?
The privacy policy says you can delete your account at any time, after which your data is no longer accessible to you. Data requests and complaints go to [email protected].
Can I dispute a StripChat charge with my bank?
The terms ask you not to report a charge as unauthorized unless you have a good faith reason to believe it is. If a charge is genuinely unauthorized, see our guide on disputing a dating site charge.