Lizalive login, app and account help: delete your account and contact support
Terms read on 2026-10-14
Short answer
Type lizalive.com yourself or use the official app. To leave, use Me > Settings > Connected Account > Delete Account or email [email protected]. Deletion is permanent, and some usage data may stay for legal, safety and fraud reasons.
This page is for people who already have an account or want to leave. It repeats what the terms and privacy policy say, nothing more.
Finding the real site
Type the address lizalive.com yourself or use the official app from your app store. Do not enter your login on a site you reached through an advert or message.
Account help
Support and purchase queries go to [email protected]. The terms footer also lists [email protected] and the Nicosia address. The privacy policy also mentions in-app Help for access, change or delete requests.
Delete your account
Email [email protected] (terms) or use Me > Settings > Connected Account > Delete Account in the app (privacy policy). Deletion is permanent and content cannot be retrieved.
Your data
The privacy policy says data is kept as long as the account exists. On a deletion request the company deletes data it is not legally required to keep, but may keep location, device and usage data for a reasonable period for legal, safety and fraud reasons. It may be unable to delete if there is an unresolved balance or dispute.
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Full steps: How to delete a Lizalive account and what the refund rules are.
Source: https://lizalive-terms.web.app/terms/?platform=web&lang=en, read on 2026-10-14.
Troubleshooting checklist
- Check you are on lizalive.com or the official app.
- Check the email address you registered with, including spam folders.
- If the app does not work, update it from your app store.
- Use the in-app Help or write to [email protected].
What to include when you write to support
- The email address or username on the account.
- What happened and when.
- A receipt or screenshot if it is about a purchase.
- What you want: help, a refund for a technical issue, or deletion.
Before you delete
- Deletion is permanent and content cannot be retrieved.
- An unresolved balance or dispute can stop deletion.
- Some location, device and usage data may be kept for legal, safety and fraud reasons.
Privacy requests
The privacy policy says requests to access, change or delete your data go through in-app Help or email. Ask clearly for what you want and keep a copy of your message.
Our take. Most login trouble starts on a copy of the login page. Type the address yourself.
Questions and answers
How do I contact Lizalive support?
Support and purchase queries go to [email protected]. The terms footer also lists [email protected] and the Nicosia address. The privacy policy also mentions in-app Help for access, change or delete requests.
How do I delete my Lizalive account?
Email [email protected] (terms) or use Me > Settings > Connected Account > Delete Account in the app (privacy policy). Deletion is permanent and content cannot be retrieved.
What happens to my data when I delete my account?
The privacy policy says data is kept as long as the account exists. On a deletion request the company deletes data it is not legally required to keep, but may keep location, device and usage data for a reasonable period for legal, safety and fraud reasons. It may be unable to delete if there is an unresolved balance or dispute.
What happens to data of under-18s on Lizalive?
The privacy policy says data of under-18s found on the service will be deleted. The terms require users to be 18 or older.
Who runs Lizalive?
The terms footer names Auramin (the lizalive.com footer says Auramin ltd), Agias Elenis 4, Michaelides Building, Floor 1, Flat 104, Nicosia 1060, Cyprus. No company registration number is given, and the terms are governed by Cyprus law.
Sources: terms and privacy policy, read on 2026-10-14.
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