Lizalive questions and answers: cost, refunds, age, deleting your account
Terms read on 2026-10-14
Short answer
Short answers about Lizalive from its own terms and privacy policy: who runs it, what it costs, refunds, age, data, deleting your account and support.
Lizalive at a glance
| Service | Lizalive (live streaming, chat and virtual gifts) |
|---|---|
| Operator named in the terms | Auramin (Auramin ltd on the website footer), Nicosia, Cyprus; no registration number given |
| Governing law | Cyprus |
| Minimum age | 18 |
| Paid items | Virtual Coins used to buy virtual gifts; price shown only at purchase |
| Currency | US dollars unless another currency is offered |
| Refunds | Sales of Coins and Gifts are final, except technical issue with the purchase, fraudulent purchase or where law requires |
| Deleting an account | In the app (Me > Settings > Connected Account > Delete Account) or email [email protected]; permanent |
| Auto-renewal wording | None found in the terms we read |
| Terms read on | 2026-10-14 |
Sources: terms and privacy policy.
Every answer below comes from Lizalive's own terms and privacy policy. Where we give advice instead of a fact, we say so.
In this page
- What is Lizalive?
- Who runs Lizalive?
- How old do I have to be?
- Is Lizalive free?
- How much do Lizalive Coins cost?
- Can Coins be exchanged for cash?
- Can I get a refund on Coins?
- Does Lizalive renew automatically?
- How do I pay on Lizalive?
- How do I delete my Lizalive account?
- What happens to my data when I delete my account?
- Are the streamers verified?
- How do I contact Lizalive support?
- Is Lizalive a dating site?
- Which countries do we list Lizalive for?
- Do you earn money if I sign up?
- What are Lizalive Coins and Gifts?
- Which law governs Lizalive's terms?
- Where is Lizalive based?
- Will Lizalive ask for my ID?
- Does Lizalive moderate content?
- Does Lizalive use face recognition?
- What currency does Lizalive charge in?
- Is Lizalive a subscription I have to cancel?
- How do Lizalive and IsLive differ on refunds?
- When did you read the Lizalive terms?
- Did you sign up or pay for Lizalive?
- What happens to data of under-18s on Lizalive?
What is Lizalive?
According to its terms, Lizalive is a platform for user-generated live streaming, chat and virtual gifts. The terms say other users' views do not represent the company's.
Who runs Lizalive?
The terms footer names Auramin (the lizalive.com footer says Auramin ltd), Agias Elenis 4, Michaelides Building, Floor 1, Flat 104, Nicosia 1060, Cyprus. No company registration number is given, and the terms are governed by Cyprus law.
How old do I have to be?
You must be 18 or older. The privacy policy says data of under-18s found on the service will be deleted.
Is Lizalive free?
The terms describe paid features that run on virtual Coins used to buy virtual gifts. They contain no price list and do not describe a free tier, so check inside the app what is free before you pay.
How much do Lizalive Coins cost?
The terms say the price of Coins is shown only at the point of purchase. No price list appears in the terms.
Can Coins be exchanged for cash?
No. The terms say Coins cannot be exchanged for cash and work only on Lizalive.
Can I get a refund on Coins?
The terms say sales of Coins and Gifts are final. Refunds are possible only for a technical issue with the purchase, a fraudulent purchase or where the law requires. Requests go to [email protected].
Does Lizalive renew automatically?
No recurring billing or auto-renewal wording appears in the terms we read.
How do I pay on Lizalive?
The terms say major credit cards, certain debit cards and other methods may be offered, charged in US dollars unless another currency is offered. Payment partners may ask for ID, legal name, address and date of birth.
How do I delete my Lizalive account?
Email [email protected] (terms) or use Me > Settings > Connected Account > Delete Account in the app (privacy policy). Deletion is permanent and content cannot be retrieved.
What happens to my data when I delete my account?
The privacy policy says data is kept as long as the account exists. On a deletion request the company deletes data it is not legally required to keep, but may keep location, device and usage data for a reasonable period for legal, safety and fraud reasons. It may be unable to delete if there is an unresolved balance or dispute.
Are the streamers verified?
The terms do not say whether streamers are verified. They say the company can remove or screen content and employs teams to detect misuse, and include a statement that performers must be 18 or older. The privacy policy mentions a face-recognition video used only for verifying and not retained on servers.
How do I contact Lizalive support?
Support and purchase queries go to [email protected]. The terms footer also lists [email protected] and the Nicosia address. The privacy policy also mentions in-app Help for access, change or delete requests.
Is Lizalive a dating site?
Not in the classic sense. It is described as live streaming, chat and gifts. If you want to meet someone in person, a classic dating site is usually a better fit. See the services we list for your country.
Which countries do we list Lizalive for?
We list it for readers in the United States, United Kingdom, Canada, Australia, New Zealand and Ireland. The terms do not let us confirm availability by country, so check the official site or your app store.
Do you earn money if I sign up?
Some links on this site are affiliate links, so we may earn a commission if you sign up. It does not change what we write from the terms.
What are Lizalive Coins and Gifts?
According to the terms, Coins are virtual units used to buy virtual gifts. They have no cash value, cannot be exchanged for cash and work only on Lizalive.
Which law governs Lizalive's terms?
The terms say they are governed by Cyprus law.
Where is Lizalive based?
The terms footer gives an address in Nicosia, Cyprus, under the company name Auramin (Auramin ltd on the website footer). No company registration number is given.
Will Lizalive ask for my ID?
The terms say payment partners may ask for ID, legal name, address and date of birth when you pay.
Does Lizalive moderate content?
The terms say the company can remove or screen content and employs teams to detect misuse.
Does Lizalive use face recognition?
The privacy policy mentions a face-recognition video used only for verifying and not retained on servers. It does not say who is verified, so treat this as a statement about the process, not a guarantee about every user.
What currency does Lizalive charge in?
The terms say charges are in US dollars unless another currency is offered. If your card is in another currency, your bank may add a conversion fee.
Is Lizalive a subscription I have to cancel?
No recurring billing or auto-renewal wording appears in the terms we read. Check the purchase screen and your card statement, and see the deletion steps if you want to leave.
How do Lizalive and IsLive differ on refunds?
Lizalive's terms call sales of Coins and Gifts final with limited exceptions. IsLive's terms say unused credits can be refunded up to the amount paid, while credit packages already in use are not refundable.
When did you read the Lizalive terms?
We read the terms and privacy policy on 2026-10-14. Terms change, so the date at the top of each page tells you how fresh the information is.
Did you sign up or pay for Lizalive?
No. We did not sign up or pay. We repeat what Lizalive says on its own pages and mark our own advice as advice.
What happens to data of under-18s on Lizalive?
The privacy policy says data of under-18s found on the service will be deleted. The terms require users to be 18 or older.
Have your answers?
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Sources: terms, privacy policy.
Questions and answers
What is Lizalive?
According to its terms, Lizalive is a platform for user-generated live streaming, chat and virtual gifts. The terms say other users' views do not represent the company's.
Who runs Lizalive?
The terms footer names Auramin (the lizalive.com footer says Auramin ltd), Agias Elenis 4, Michaelides Building, Floor 1, Flat 104, Nicosia 1060, Cyprus. No company registration number is given, and the terms are governed by Cyprus law.
How old do I have to be?
You must be 18 or older. The privacy policy says data of under-18s found on the service will be deleted.
Is Lizalive free?
The terms describe paid features that run on virtual Coins used to buy virtual gifts. They contain no price list and do not describe a free tier, so check inside the app what is free before you pay.
How much do Lizalive Coins cost?
The terms say the price of Coins is shown only at the point of purchase. No price list appears in the terms.
Can Coins be exchanged for cash?
No. The terms say Coins cannot be exchanged for cash and work only on Lizalive.
Can I get a refund on Coins?
The terms say sales of Coins and Gifts are final. Refunds are possible only for a technical issue with the purchase, a fraudulent purchase or where the law requires. Requests go to [email protected].
Does Lizalive renew automatically?
No recurring billing or auto-renewal wording appears in the terms we read.
How do I pay on Lizalive?
The terms say major credit cards, certain debit cards and other methods may be offered, charged in US dollars unless another currency is offered. Payment partners may ask for ID, legal name, address and date of birth.
How do I delete my Lizalive account?
Email [email protected] (terms) or use Me > Settings > Connected Account > Delete Account in the app (privacy policy). Deletion is permanent and content cannot be retrieved.
What happens to my data when I delete my account?
The privacy policy says data is kept as long as the account exists. On a deletion request the company deletes data it is not legally required to keep, but may keep location, device and usage data for a reasonable period for legal, safety and fraud reasons. It may be unable to delete if there is an unresolved balance or dispute.
Are the streamers verified?
The terms do not say whether streamers are verified. They say the company can remove or screen content and employs teams to detect misuse, and include a statement that performers must be 18 or older. The privacy policy mentions a face-recognition video used only for verifying and not retained on servers.
How do I contact Lizalive support?
Support and purchase queries go to [email protected]. The terms footer also lists [email protected] and the Nicosia address. The privacy policy also mentions in-app Help for access, change or delete requests.
Is Lizalive a dating site?
Not in the classic sense. It is described as live streaming, chat and gifts. If you want to meet someone in person, a classic dating site is usually a better fit. See the services we list for your country.
Which countries do we list Lizalive for?
We list it for readers in the United States, United Kingdom, Canada, Australia, New Zealand and Ireland. The terms do not let us confirm availability by country, so check the official site or your app store.
Do you earn money if I sign up?
Some links on this site are affiliate links, so we may earn a commission if you sign up. It does not change what we write from the terms.
What are Lizalive Coins and Gifts?
According to the terms, Coins are virtual units used to buy virtual gifts. They have no cash value, cannot be exchanged for cash and work only on Lizalive.
Which law governs Lizalive's terms?
The terms say they are governed by Cyprus law.
Where is Lizalive based?
The terms footer gives an address in Nicosia, Cyprus, under the company name Auramin (Auramin ltd on the website footer). No company registration number is given.
Will Lizalive ask for my ID?
The terms say payment partners may ask for ID, legal name, address and date of birth when you pay.
Does Lizalive moderate content?
The terms say the company can remove or screen content and employs teams to detect misuse.
Does Lizalive use face recognition?
The privacy policy mentions a face-recognition video used only for verifying and not retained on servers. It does not say who is verified, so treat this as a statement about the process, not a guarantee about every user.
What currency does Lizalive charge in?
The terms say charges are in US dollars unless another currency is offered. If your card is in another currency, your bank may add a conversion fee.
Is Lizalive a subscription I have to cancel?
No recurring billing or auto-renewal wording appears in the terms we read. Check the purchase screen and your card statement, and see the deletion steps if you want to leave.
How do Lizalive and IsLive differ on refunds?
Lizalive's terms call sales of Coins and Gifts final with limited exceptions. IsLive's terms say unused credits can be refunded up to the amount paid, while credit packages already in use are not refundable.
When did you read the Lizalive terms?
We read the terms and privacy policy on 2026-10-14. Terms change, so the date at the top of each page tells you how fresh the information is.
Did you sign up or pay for Lizalive?
No. We did not sign up or pay. We repeat what Lizalive says on its own pages and mark our own advice as advice.
What happens to data of under-18s on Lizalive?
The privacy policy says data of under-18s found on the service will be deleted. The terms require users to be 18 or older.
Terms explained
- Coins
- Virtual units used to buy virtual gifts. No cash value, no exchange for cash, valid only on Lizalive.
- Gifts
- Virtual items bought with Coins and sent during live streams or chat. Sales of Coins and Gifts are final under the terms, with limited exceptions.
- Streamer
- A user who broadcasts live. The terms describe user-generated content and say other users' views do not represent the company's.
- Connected Account
- The settings area in the app where the privacy policy says you can delete your account.
- Final sale
- A purchase the terms say is not refundable except in listed cases.
How we researched this page
- What we read: Lizalive's terms (link) and privacy policy (link), on 2026-10-14.
- What we did not do: we did not sign up, pay or use the app. We cannot describe how it behaves in use.
- How we treat gaps: "not stated" means the text we read does not say it, not that the service does or does not do it.
- Updates: the date at the top of the page is the date we last read the sources. Terms can change, so check the official pages before you act.
- Money: some links on this page are affiliate links. We may earn a commission if you sign up. It does not change what we write.
More about Lizalive
- Lizalive review
- Is Lizalive right for you? 1-minute check
- Lizalive Coins and prices
- Is Lizalive legit?
- Lizalive alternatives
- Lizalive vs IsLive
- Safe use of live video chat apps
- Lizalive by country
- Lizalive login, app and account help
- How to delete a Lizalive account and what the refund rules are
- What we saw on the Lizalive pages